At the recent 2019 Building Michigan Communities Conference held in Lansing, Andrea Fantin, a Housing Counselor with Community Action House, was honored by MSHDA’s Housing Education Program as the 2018 Housing Counselor of the Year.
A Housing Counselor with Community Action House since 2009, Andrea has educated countless families on topics including the home purchase process, financial literacy and home maintenance. Through the years she has helped hundreds of families avoid the loss of their home through foreclosure and has guided hundreds more through the purchase of their first home.
A consummate professional dedicated and committed to providing quality housing education to her community, Andrea was one of the first housing counselors in Michigan to attain the designation of HUD Certified Housing Counselor. In addition to her role as a housing counselor she provides guidance and training to her co-workers, listening to their concerns and mentoring new staff so that more members of the community can benefit from the housing education and counseling services offered by Community Action House.
The following thoughts, shared by one of Andrea’s clients, speaks to the many reasons Andrea Fantin was honored by MSHDA’s Housing Education Program as the 2018 Housing Counselor of the Year:
I first contacted Andrea by referral from a program I was applying to. I was in a very vulnerable state with my credit in disarray and my mind unclear. Eventually, we found out I wasn’t eligible for the original program. Andrea still worked tirelessly to continue to help me through my credit issues. She was always kind and if she didn’t have an answer for a question, she made sure she found one for me. I have been through a few programs in the past where I felt as though I was just another client or an insignificant person. Andrea helped me realize my potential for home ownership by helping me find what would be best for my personal situation. Through the caring, courteous, prompt, professional and thorough communications I will soon be closing on my first home and my credit score has soared from the low 500’s to over 700. She is the most humble, understanding person I have ever met…those times when I began to doubt if I could do it Andrea was there to champion me on. Andrea has never made me feel as though I was a nuisance. I will be forever grateful to her for her assistance in helping me get to my ultimate goal of home ownership.