Thrift Store Donation Guidelines

Our Resale Stores' primary mission is to financially support the programs of Community Action House (CAH). The proceeds generated by the resale of your donations allow CAH staff to spend more time doing what they do best: feeding the hungry, preventing foreclosure and evictions, empowering people, and offering educational classes to help build prosperity.


Your donations are vital to Community Action House and our continued success. To further help us, please read the lists below for items we cannot accept, and for condition requirements for those items we do accept. Donating unsellable items increases our trash removal costs and takes away from funds for our housing and food security programs. Please help us reduce these costs. As always, your continued support – along with cooperation with these guidelines – will enable Community Action House to be even more effective in the future.

For information about food donations or personal care items for the food pantry and Community Kitchen, please click here.

General Guidelines

  • Clothing, shoes, purses, belts, bed/bath/table linens and electronics will be accepted for either sale in our stores, given away to those in need, or recycled.

  • Upholstered furniture and rugs must be free of obvious stains, holes, tears, threadbare areas, and/or odors. All other furniture must be in working order, no missing or broken parts, or significant damage (we cannot recycle these).

  • Large appliances such as refrigerators, stoves, washing machines, and dryers must be in good working condition.

  • Electronics must be working with no missing parts. Computers more than 5 years old cannot be resold. Older computers and non-working electronics can be recycled.


Acceptable Donations

  • Clothing, Shoes, and Accessories

  • Furniture

  • Home Furnishings

  • Household Items

  • Jewelry

  • Books, Records, CDs, DVDs

  • Bikes and Bike Parts

  • Electronics and Stereo Equipment

  • Appliances (Large and Small)

  • Sporting Goods

  • Computers (less than 5 years old)

  • Strollers

If you have any questions about your donation, please give us a call!  (616) 594 5451


Unacceptable Donations

Although Community Action House appreciates all donations, the following items may not be accepted due to liability issues or due to high disposal costs:

  • CRT TVs and Monitors

  • Drop-side Cribs

  • Used Car Seats

  • Combustible Materials

  • Open Containers/Packages

  • Mattresses

  • Box Springs

  • Tires and Car Parts


Drop it Off

Merchandise donations are gratefully accepted at the General Store.

General Store Drop-off Hours:

  • Monday-Friday 10:00am-6:00pm

The Donation Dock at the General Store gives both our donors and customers a convenient area to leave donations and pick up larger purchased items.

Request Pickup

We offer free pickup service for acceptable donations of items that are too large and/or too heavy to fit in your car. Call (616) 594-5451 between 10:00am and 6:00pm, Monday - Friday to schedule a pick up, or fill out the form below!

Tax Deductible Value

All donations of useable items to Community Action House are tax deductible. Please contact your tax advisor for information pertaining to your personal tax situation.